One additional check is worth building into your product page template. Every page should be able to answer, in text, what the product is, what it costs, what size or specification options exist, what it is compatible with and who it is not suitable for. Most templates cover the first two and leave the rest to imagery or to a downloadable document, which removes exactly the details that a purchase recommendation needs.
That sequence typically takes a few weeks per source, and the effect on answers follows once enough of the recurring sources agree with each other. This is the phase where identity work begins to pay, and it is slower than people expect because it depends on other people's publishing schedules.
Run Each Prompt Multiple Times Generation involves randomness and retrieval can return different pages between runs, so a single answer is a sample. Three runs per prompt is the practical minimum and five is better where the stakes are high.
Repeat it quarterly. Identity work has slow feedback, because scattered mentions have to be re-crawled before they join up, and the temptation to abandon it after a month is strong. It is usually the change that unlocks everything else. llm seo
Days, Not Months: Access Anything that unblocks retrieval can show up almost immediately, because most assistants fetch pages at answer time rather than relying on a slow index refresh. Removing a disallow rule, fixing a bot management setting that was challenging legitimate agents, or making key content render without JavaScript can change what a system sees within days.
One structural decision saves a lot of trouble later. Keep the raw answers in plain text files named by date, assistant and run number, rather than pasting them into a document that gets reformatted. Six months in you will want to search across every run for the first appearance of a competitor or a source, and a folder of plain files supports that while a slide deck does not.
Discontinued products deserve deliberate handling rather than deletion. Removing a page severs the connection between existing reviews and coverage and your catalogue, and it leaves stale third party listings pointing at nothing. Keeping the page, marking it clearly as discontinued and naming the replacement preserves the accumulated evidence and redirects the recommendation rather than losing it.
This is why marketplace listings, review sites and roundups dominate product citations while brand product pages appear less often. It is also why a product page that states what it is worse at is unusually valuable, since it can be quoted as an impartial constraint rather than a claim.
Reviews Do Disproportionate Work For products more than for services, review content is the evidence base. Volume matters, recency matters more, and detail matters most, because a review that describes a specific use gives a model something to match against a specific question.
Set up a simple internal rule to stop the problem returning. One document holding the canonical name, address, founding year, leadership and product names, referenced by anyone creating a new profile, listing or account. Fragmentation is almost never a single decision, it is dozens of small ones made by people who had no way of knowing what the canonical version was.
Two wrong answers circulate about how long this takes. One says a few weeks, which sells engagements and then disappoints. The other says a year or more, which is used to defer starting and to excuse a lack of movement halfway through.
Decide What the Result Means Four outcomes, each pointing somewhere different. Absent everywhere with a clean robots file and no third party listings usually means an identity and coverage problem. Absent with a blocked crawler or an empty non-JavaScript page means a mechanical problem, which is the good news outcome because it is cheap.
One to Three Months: Listings and Corrections Claiming a directory profile, correcting an address, fixing a miscategorisation and responding to reviews all take effect once the platform publishes the change and the page is re-crawled.
What to Do First Run five prompts describing a purchase your best customer would be making, from a signed out session, and see what gets named and cited. Then check whether your product data survives with scripts disabled, and whether your name and identifiers are consistent across every listing you can find.
Do this yourself at least once even if you intend to hire somebody. Reading twenty raw answers about your own market teaches you more about this channel in half an hour than any proposal will, and it makes you a considerably harder client to mislead. You will recognise immediately whether an agency's baseline resembles what you found.
Control the Session Conditions Personalisation quietly corrupts this. Run from a signed out session, or a fresh session with memory and history disabled, and do not use an account that has been researching your own company all week.